Lord of Mysteries Is Cleaning Up a Mail-Reward Exploit, but Players Want Proof the Damage Is Gone

Lord of Mysteries has its first serious live-economy problem. Chinese players found a way to make launch reward mail return after it had been claimed and deleted. Community reports say the loop produced bound gold pounds, recruitment items and other rewards every time it worked.

The developer has reportedly disabled the affected cross-server mail function and begun reclaiming abnormal gains. Accounts that used or spread the exploit can face penalties, according to a Chinese report posted on TapTap on August 26. NGA players later reported bans and item rollbacks.

Closing the mail function was the first job. The harder job is removing the extra goods. This was not a harmless visual bug. It touched currencies and progression systems that sit beside the game’s auctions, character Connections and appearance draws. Players who did not use it need to know whether the goods have left the economy, not only whether a list of accounts was punished.

World chat filled with 退钱, “refund the money,” while the exploit dispute spread. Screenshot posted by TapTap user 雪国便利店.

What players say the exploit did

The original TapTap discussion describes a loop involving reward mail and a special activity scene. After a player claimed and deleted eligible mail, changed state through the activity and returned to the character, the same rewards could arrive again.

We are not reproducing the step-by-step method. The useful part is the reported output. One player wrote that a cycle could return 1,500 bound gold pounds and 10 permanent-pool recruitment pulls in less than a minute. The same report claimed that repeated use could empty 17 appearance pools and build a large stock of character recruitment items.

Those quantities come from player reports, not an independent server log. They explain the reaction, but they should not be read as a count of what every account received. The exploit appears to have scaled with repetition. A player who triggered it once by accident is not the same case as an account that ran the loop for an hour.

The affected mail mattered because launch rewards were designed as finite grants. Receiving the same package again changes the value of systems that ordinary players reach through daily play, paid currency or limited draws.

The response: close the function, reclaim the goods, punish deliberate use

The August 26 TapTap report says the studio closed the cross-server mail function after the exploit spread. It also says a penalty notice set out three parts of the cleanup:

1. Accounts that used the exploit can be suspended or banned.
2. Abnormally obtained currency and items will be reclaimed in full.
3. If an account no longer holds enough of an item or currency, its balance can become negative.

The report adds that serious use and distribution of the exploit can receive a stronger penalty. NGA’s follow-up describes the result in plainer terms: bans plus recovery of the rewards.

The distinction between a rollback and a recovery matters. A full server rollback would return every character to an earlier point, including players who never touched the bug. Targeted recovery removes the suspicious goods from selected accounts while leaving normal progress in place. The public community reports support targeted recovery. They do not establish that the entire server was rolled back.

Players should also avoid repeating broader ban claims without evidence. Separate TapTap posts have mixed the mail exploit with multi-account play, emulators, battlefield farming and other rule enforcement. The mail case is specific: abnormal repeated rewards, related gains and accounts that used or distributed the method.

What English players should check

If you play on the China servers, do not claim that a repeated launch mail is safe because it appeared in the inbox without an error message. Stop if a reward returns after deletion or after leaving an activity. Keep screenshots of the mail title, item quantities and time.

Check these areas after the cleanup:

• 邮件, Mail: look for an in-game notice about disabled functions or returned service.
• 绑定金磅, Bound Gold Pounds: compare the balance with your last normal session.
• 人脉, Connections: check whether recruitment items or completed pulls changed.
• 商城, Shop: check appearance draw currencies and purchase history.
• 系统, System chat: this is where server notices can appear while world chat moves too quickly.
• 客服, Customer Support: use the official appeal route if an automatic recovery removed legitimate items.

Do not spend a suspicious duplicate reward to make it disappear. A negative balance means the recovery can follow the item after it is used. Spending it may also make an accidental claim look more like deliberate use when the account history is reviewed.

If your account received one duplicate package without any action from you, record it and avoid the contents. If you repeated a sequence because someone called it a trick, stop. Community posts say spreading the method can also increase the penalty.

The Chinese terms behind the notice

The discussion uses several labels that machine translation can blur. These are the terms English players need:

Chinese label	English meaning	Why it matters
邮件	Mail	The affected reward-delivery system
跨服邮件	Cross-server mail	The function reported as temporarily closed
绑定金磅	Bound Gold Pounds	Account-bound currency named in player reports
常驻池	Permanent pool	The standard recruitment or draw pool
人脉	Connections	Character recruitment and relationship system
异常所得	Abnormal gains	Items or currency attributed to the exploit
全额追回	Reclaim in full	Remove the complete abnormal amount
封禁	Suspend or ban	Account access penalty
回档	Rollback	Restore earlier account or server state
处罚公告	Penalty notice	Official notice that explains sanctions
退钱	Refund the money	The phrase repeated in the pictured world chat

Two phrases need special care. 追回 means reclaim or recover, not necessarily a server rollback. 封禁 can cover a temporary suspension or a permanent ban, depending on the duration in the notice.

Why the economic cleanup matters

The problem arrived during the most sensitive part of an MMO’s life. Launch servers still have scarce items, unstable prices and large gaps between players who started at different hours. Extra recruitment pulls and appearance currency can distort the visible rankings before the normal supply has settled.

It also landed beside an existing argument about Lord of Mysteries monetization. Chinese players were already debating large guild-auction bids, unclear combat-power gains and expensive appearance collections. A repeatable source of bound currency makes every unusual inventory and ranking jump look suspicious, including legitimate ones.

That loss of trust is harder to repair than the numerical balance. The developer needs to show that it can identify the exploit’s output across mail, Connections and shop systems. A ban alone does not answer whether transferred value, consumed items or completed draws were corrected. Negative balances are one sign that the recovery is following spent goods, but players will judge the result through rankings and market behavior over the next few days.

The launch client also needs a clear service notice in the game. Players outside Chinese social platforms should not have to reconstruct a major economy incident from screenshots and forum posts. A notice should state when cross-server mail returns, which rewards were affected, how accidental claims are handled and where legitimate players can appeal.

What happens next

For now, the safe reading is narrow. A repeatable mail-reward problem was reported across TapTap and NGA. Affected mail service was reportedly closed. Chinese community follow-ups say abnormal gains are being reclaimed and accounts are being punished. There is no reliable public count of affected accounts, and the available reports do not prove that every related item has left the economy.

Players should watch for three concrete signs: restoration of 跨服邮件, a clear in-game penalty notice and stable rankings after the recovery pass. Until those appear, do not trade on rumors about who was banned or how much currency remains.

Our earlier auction-house report explains why even bound rewards can affect the wider power debate. The China launch guide covers account access, and the Suki Translate panel on the homepage can help with Chinese notices and inventory screens.